Monday, September 1, 2008

Airtel Charging Rentals for Services Not Subscribed

Airtel customers beware! Airtel has come up with a rather sickening plan to fleece your balance through monthly rentals for value-added services like missed call alerts and news alerts.

Airtel had sent me an offer saying if I send an SMS to a toll free number, I could try out the new service called missed call alerts for free for a week or so. I did so and thought it would've expired naturally after a week. Now they have deducted a monthly rental for the stupid alert without informing me in anyway that they are providing me the service. They are doing this cheating on all the stuff they introduce new. It's particularly harmful for prepaid subscribers as they cannot do anything about it other than call customer care, who assure you that you are taken off from the service but you would still get messages saying your money is gone.

Regards,
Mahir
9746 056 353

FROM THE MOBILE FORUM

http://www.mobileforum.net.in/airtel-mobile/671-airtel-charging-rentals-services-not-subscribed.html


Re: Airtel Charging Rentals for Services Not Subscribed
hmm well dude ... they also offerd me free missed call alert ....... for 14 days ... b4 activating it , i asked customer care abt d details .... they told me ... aftr this 14 days , u must have 2 activate this mssd call alrt service @ Rs 15 .... so actually in Rs 15 they offer missed call alert for 44 days !! dats d main thning !! so guys b4 activatin nethng ask their customer care !!

anthr thng i must share here ...airtel sometymes send flash sms 2 ur no ...... lyk "Free XYZ @ *1234567# " ..when u call *1234567# u wll activate d service wthout no confirmation !! and u may b asked for Rs 7 to Rs 45 !! one of my frined had such prob ... we emaild 2 nodal officer abt ths ..bt still no response !!
RDBMAC is offline Reply With Quote

The loot by cell providers is increasing day by day ..... did anyone of you heard messages on other ppl caller tunes or when phone is switched off or out of network.
Msges like if you are an airtel/idea dial * to copy this dialer tones or get missed call alerts & blah blah

I mean they are not leaving any way to fleece its customers. The cell display feature which use to display area sometime back is now used by these companies for advertisement.
Only Dolphin in Delhi still show area info rest all show Dial blah numbers to get latest blah blah at chargeable at Rs5-6/min.

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