ANDHO MAY KAANA?

i have been using airtel for last 10 years and apart from a couple of time i have never faced any issues with their mobile service the same goes for their broadband service, which I have been using since last two years and it hasn’t even disconnected even once.

i saw so many bad reviews about airtel on this site and i wonder if the company is going down with their service or what? I think airtel should look into these issues seriously if they want to stay on the top.

guys all i can say is that airtel is andho main kaana raja. Just because our legal system is a little laggard we should not allow the corporates to take us on a ride. file a case in consumer court to teach them a lesson.

personally if you are buying a new mobile connection or broadband go for airtel, it’s less worse ;)
if you like learning from your own mistakes take some other connection ;)

http://www.mouthshut.com/review/Airtel-148331-1.html

LET ME GO!!!!!

From Mouthshut:

I live in PCMC area in Pune and I want to inform the users about the

I had airtel for about 8 months but after suffering constant dropped calls, poor voice quality, I decided to close my postpaid account. Accordingly I called up customer care center and raised a rrequest to close the account in the month of May. They connected me to the retention guys and after a brief discussion he agreed to close it. 2 days after the call, my card was deactivated and I thought the chapter was closed

Just a few days back I happened to check my emails (not used often) and found that there were bills with arrears lying from airtel. I called up airtel 121 customer care and they said that the service has been deactivated, but my account was still active hence I was supposed to pay the rentals (makes sense?). They then asked me for the ticket number with which I had raised a request to close the account. According to them, they do not have any such records. Yeah, i went through multitude of emotions, but keeping that out, I asked them to explain how they can charge a deactivated card and they had no answer. Only told me to go to the main office in Pune to resolve the issue.
I then asked them to close the account and their reply? They cannot raise a request to close the account on a deactivated number. I have to activate the number, for that I’ve got to pay the pending dues and then they can raise a request to close it...makes sense? Did not to me...
So long story short, I now have to go to the main office in Pune city and close the issue personally.
Request all users to be careful and get all the ticket numbers noted down (and save them for months together) and follow up till closure, else you might end up like me...

http://www.mouthshut.com/review/Airtel-148404-1.html

UNCHRISTIAN ALERTS!

From Mouthshut:

My husband is subscriber of Airtel and using prepaid sim card.

Airtel started sending messages to his mobile. Airtel neither sent a message what is this and what will be the charges. So he thought it is a free service from Airtel.

After a month or so, he received a message "Your subscription to CHRISTIAN ALERTS has been renewed. Thank You! Rs. 7 has been deducted from your a/c." After a week again he received the same message.

Then he called to "Customer care" number. As usual they replied you may have activated the service, otherwise we do not charge you.

Few sentences from the operator.

"Why you didn’t call us when the service was free ??""You have utilized the service, so money can’t be refunded to your a/c" answer to my husband’s question "Will I get the refund of the money deducted from my a/c? "So, if they activate a service which you don’t want, you have to call them and waste about half an hour to get an operator on the line and even after that the operator will talk here and there to you but without a solution of your problem. And if the problem is not solved from their side, they will charge you, which is not refundable.

At last, he had to request (they use this word) to deactivate the service. The operator said within twenty-four hours your service will be deactivated.

Next week again the same message was received and when contacted, the operator said, here it shows the service is deactivated, but I can’t tell why the amount is deducted from your a/c. Again, he told within 24 hours, we will check and you will receive a call from our back office.

By God grace, he is earning well, Rs. 7 is not a problem, but question here is : Can they activate any service (free or paid) without our permission ? Even the court has given us the right to register "Do Not Call". That means they do not have any right. Even if the amount deducted from your a/c illegally, they are not supposed to refund it.

If you had any problems with Airtel or any other service provider, write in "Comment" and hope some day any Airtel officer will read it.

Now you must have the idea, how they profit more.......................

http://www.mouthshut.com/review/Airtel-149149-1.html

LOSING JOB DUE TO POOR AIRTEL SERVICES

From Mouthshut:

I have the Airtel Mobile connection for the past 4-5 years. Holding 3 connection on the Dell CUG plan as I though it’s the best around. Airtel is unable to bare the weight of its own development. The support is pathetic than the BSNL service I should say.

I’ve lost my mobile in a train journey and have taken a duplicate SIM card after blocking the lost one. I was promised that the activation would be in ONE HOUR. Its 3 days and my mobile is still inactive. The Airtel Customer Care does not have the Madhapur Airtel Showroom they claim and finally they give a number which is not valid. So what can or may happen the same problem occurs with someone who paid the bill???

The most meaningless numbers for this service providers are 198 & 121. All they can do just promise and so nothing about it.

I interacted with at least 10 customer care reps and all of them promised me to get the connection activated in one hour which translated to 50hrs. They expect me to go to the Airtel outlet now and get the SIM replaced again. So do they expect me to wait another 50hrs to get the mobile active??????

Good for nothing reps I should tell. One tells me that I will receive a message with the complaint number and possible resolution time in SMS. Hellooooooo….my mobile is not active here, how the hell I can get a message.

I suggest all my colleagues at DELL to opt for any other connection but not Airtel. My JOB TODAY IS AT STAKE DUE TO THESE GUYS…..

I’m really happy to surrender all my Airtel SIMs back to them and would rather live with a Vodafone or BSNL even.

All who have read this, please think twice before opting for the SELF-CLAIMED the best AIRTEL.

Branch Visited:	Madhapur & 198 & 121
Plan Name:	240 CUG
Plan Type:	Post Paid http://www.mouthshut.com/review/Airtel-149259-1.html

Airtel Kerala Rs44 bonus card offer

From the India Mobile Forum:

Check out the new airtel 44 Rs offer. It allows you to call all local mobile nos for 50paise per minute and any 5 airtel nos @ 10paise per minute.

Offer only for Airtel Prepaid Kerala Subscribers.

http://www.mobileforum.net.in/airtel-mobile/639-airtel-prepaid-kerala-rs44-bonus-card-offer.html

AIRTEL CHARGING RENTALS

From the India Mobile Forum:

Airtel customers beware! Airtel has come up with a rather sickening plan to fleece your balance through monthly rentals for value-added services like missed call alerts and news alerts.

Airtel had sent me an offer saying if I send an SMS to a toll free number, I could try out the new service called missed call alerts for free for a week or so. I did so and thought it would've expired naturally after a week. Now they have deducted a monthly rental for the stupid alert without informing me in anyway that they are providing me the service. They are doing this cheating on all the stuff they introduce new. It's particularly harmful for prepaid subscribers as they cannot do anything about it other than call customer care, who assure you that you are taken off from the service but you would still get messages saying your money is gone.

Regards,
Mahir
9746 056 353

http://www.mobileforum.net.in/airtel-mobile/671-airtel-charging-rentals-services-not-subscribed.html